zh887 Privacy Policy

1Who We Are

zh887 is an online gaming and sports betting platform operating at zh887.fun. Throughout this Privacy Policy, references to "zh887", "we", "us", or "our" refer to the platform and its operating team. References to "you" or "the player" refer to any individual who registers an account or uses the zh887 platform.

zh887 acts as the data controller for the personal information you provide when using the platform. This means we are responsible for deciding how and why your personal data is processed. Where we use third-party processors — for example, to handle PKR payments via JazzCash or Easypaisa — those processors act under our instructions and are bound by data protection obligations.

2What Data We Collect

zh887 collects personal information in three main ways: information you provide directly during registration and account use, information generated automatically when you use the platform, and information received from third-party service providers.

Category	Examples	How Collected
Account Information	Full name, mobile number, date of birth, account username	Provided by you at registration
Identity Verification	CNIC or passport copy, selfie for verification	Provided by you when required for KYC
Payment Information	JazzCash/Easypaisa mobile number, bank account details, transaction records	Provided during deposit/withdrawal
Gaming Activity	Bets placed, games played, session duration, win/loss records	Automatically generated by platform
Technical Data	IP address, device type, browser, operating system, app version	Automatically collected on access
Communications	Live chat transcripts, support emails, in-app messages	Generated when you contact support

3How We Use Your Data

zh887 uses the personal data we collect for the following purposes:

• Account management: To create and maintain your zh887 account, verify your identity, and ensure only you can access your account.
• Transaction processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and supported cards.
• Platform operation: To deliver the sportsbook, live casino, fish games, slots, and all other game categories; to settle bets and credit winnings.
• Security and fraud prevention: To detect and prevent unauthorised account access, bonus abuse, money laundering, and other fraudulent activity.
• Customer support: To respond to your queries, resolve complaints, and provide assistance via live chat or email.
• Platform improvement: To analyse aggregate usage data and improve the zh887 platform, app performance, and user experience.
• Responsible gaming: To monitor player activity patterns and, where appropriate, reach out to players who may benefit from responsible gaming support.
• Communications: To send you account notifications, transaction confirmations, and — where you have opted in — promotional updates about zh887 offers.

zh887 does not use your personal data for automated profiling that produces legal effects or significantly affects you without human review.

4Legal Basis for Processing

zh887 processes your personal data on the following legal grounds depending on the purpose:

• Contract performance: Processing your registration data, transactions, and account activity is necessary to deliver the zh887 service you have signed up for.
• Legitimate interests: Fraud prevention, platform security, responsible gaming monitoring, and improving the platform are based on zh887's legitimate interests as a platform operator, balanced against your privacy rights.
• Legal obligation: Retaining transaction records and identity verification data may be required to comply with applicable legal obligations including anti-money laundering requirements.
• Consent: Where we send you promotional communications or use non-essential cookies, we rely on your consent, which you may withdraw at any time.

5Sharing Your Data

zh887 does not sell, rent, or trade your personal data to any third party. We share data only where it is necessary to operate the platform and only with the following categories of trusted partners:

• Payment processors: JazzCash, Easypaisa, Raast, bank transfer partners, and card payment processors receive only the transaction data necessary to process your PKR deposits and withdrawals.
• Identity verification providers: Where KYC (Know Your Customer) checks are required, your identity documents and verification data are shared with our approved verification partner under strict data processing terms.
• Customer support tools: Our live chat and support ticketing systems may process your name, mobile number, and conversation history in order to deliver effective support.
• Platform technology providers: Game providers and platform infrastructure partners may process anonymised or pseudonymised data as part of delivering the gaming experience.
• Legal and regulatory authorities: zh887 may disclose personal data to law enforcement or relevant authorities where required by applicable law or in response to a valid legal request.

6Payment Data

zh887 takes the security of your payment information particularly seriously. When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, or a Visa or Mastercard, the actual processing of your payment credentials is handled by our PCI-compliant payment partners. zh887 itself does not store your full card numbers, mobile wallet PINs, or bank passwords.

What zh887 does retain is a transaction record — the amount, date, method, and status of each deposit and withdrawal — which is necessary for account management, dispute resolution, and compliance with financial record-keeping requirements. These records are stored securely and accessible only to authorised zh887 staff.

All payments on zh887 are processed in PKR. You are required to use payment accounts registered in your own name. zh887 will not process transactions to or from third-party accounts, and any attempt to do so may result in the transaction being held and your account being reviewed.

7Cookies & Tracking Technologies

zh887 uses cookies and similar tracking technologies on the website and in the app to make the platform work properly and to improve your experience. Here is a plain-language breakdown of what we use and why:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, remember your preferences, and ensure the platform loads correctly. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: We use anonymised analytics to understand how players navigate the platform — which pages are visited most, where players drop off, and how the app performs on different devices. This helps us improve zh887 over time. No personally identifiable information is included in analytics data.
• Session management: Session tokens are used to maintain your authenticated state securely during a gaming session. These expire when you log out or after a period of inactivity.

zh887 does not use third-party advertising trackers or retargeting pixels. You will not see zh887 ads following you around other websites based on your zh887 activity.

You can manage cookie preferences through your browser settings. Blocking essential cookies may prevent some parts of the platform from working as expected.

8Data Security

zh887 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

• All data in transit between your browser or app and zh887 servers is encrypted using TLS (Transport Layer Security).
• Sensitive data at rest — including identity documents and payment records — is stored in encrypted form.
• Access to personal data within zh887's systems is restricted to authorised staff on a need-to-know basis, with role-based access controls in place.
• Account logins are protected by password hashing. zh887 supports OTP (one-time password) verification as an additional layer of security for your account.
• Our systems are monitored for unusual activity patterns that may indicate a security incident or unauthorised access attempt.

In the unlikely event of a data breach that affects your personal information and poses a significant risk, zh887 will notify affected players as promptly as reasonably possible and take immediate steps to contain the incident.

9Data Retention

zh887 retains your personal data for as long as your account is active and for a reasonable period thereafter, depending on the type of data and the purpose for which it was collected:

• Account data: Retained for the duration of your account and for a period following account closure to allow for dispute resolution and compliance with any applicable legal obligations.
• Transaction records: Financial transaction records are retained for the period required by applicable financial record-keeping rules.
• Identity verification documents: KYC documents are retained for the period required to comply with anti-money laundering and fraud prevention obligations, after which they are securely deleted or anonymised.
• Support communications: Live chat transcripts and support tickets are retained for a limited period to allow for quality review and dispute resolution, then deleted.
• Analytics data: Anonymised analytics data does not contain personal identifiers and may be retained indefinitely for platform improvement purposes.

When personal data is no longer required for its original purpose and there is no legal basis to retain it, zh887 will securely delete or anonymise the data.

10Your Rights

As a zh887 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe:

• Right to access: You can request a copy of the personal data zh887 holds about you.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask us to correct it. You can also update many details directly in your account settings.
• Right to deletion: You can ask us to delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain certain records.
• Right to restrict processing: In certain circumstances, you can ask zh887 to restrict how we process your data while a dispute or review is ongoing.
• Right to withdraw consent: Where processing is based on your consent — for example, promotional communications — you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You can object to processing based on legitimate interests where you believe your privacy rights outweigh those interests.

11Children's Privacy

zh887 is strictly an adult platform. The service is not directed at, and should not be used by, anyone under the age of 18. We do not knowingly collect personal data from individuals under 18. If we become aware that an account has been registered by someone under 18, we will close the account immediately, void any associated transactions, and delete the personal data collected.

If you believe a minor has registered on zh887, please contact our support team immediately so we can investigate and take appropriate action. Please visit our Responsible Gaming page for further guidance on keeping underage users away from the platform.

12Changes to This Privacy Policy

zh887 may update this Privacy Policy from time to time to reflect changes in the platform, payment methods, applicable rules, or data processing practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where reasonably practicable, notify registered players via an in-app notification or website notice.

We encourage you to review this page periodically so you are always aware of how zh887 handles your personal data. Continued use of the platform after an update to this policy constitutes your acceptance of the revised terms. If you do not agree with any update, you should stop using the platform and contact support to request account closure.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how zh887 has handled your personal information, please reach out to our support team. We are available 24/7 via live chat in the app or on the website.

You can also visit the FAQ page for answers to common questions about accounts, data, payments, and platform rules.

For written privacy enquiries, contact us at: [email protected]